Average Score (127 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

127 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Jennifer R.09-15-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Efficient and friendly

  • Mary E.09-15-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    They always get you taken care of rapidly. I appreciated the loaner vehicle.

  • James C.09-14-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    David was exceptionally helpful and knowledgeable. The buying experience was great.

  • Bryan D.09-05-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Had oil filter and air filter and service done right before holliday. Had no problems and before we got home the coolant fluid light came on!!! They didn't even check it. Was holliday weekend so it cost me $20 for just a little bit of coolant. Good grief!! Was not happy

  • Rachel L.09-05-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Tracy K.09-04-2024

    TYPE:ServiceMODEL:PassatYEAR:2020

    I needed to schedule a second appt. As one of the key fobs was not working properly. I couldn't unlock the car.

  • Maria M.08-31-2024

    TYPE:ServiceMODEL:JettaYEAR:2019