Average Score (112 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

112 Ratings

4.7 Average

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  • Brad S.07-01-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Linda R.06-30-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Great service.

  • Jeffrey M.06-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Cassie A.06-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    It went very well

  • Amber B.06-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2020

    You all did not vacuum the inside of my vehicle as provide good customer service. I bought my car and do my business w you all. It’s the least you could do.

  • Allen G.06-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Place is clean and folks are pretty nice. But service can’t figure out what’s wrong with the vehicle and now I just don’t care

  • Carrie P.06-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Every one is always so friendly! My car iwas serviced in a timely manner and Im confident in the service thst was done.

  • Linda R.05-29-2025

    TYPE:ServiceMODEL:ArteonYEAR:2022

    Great service and courteous personnel.

  • Aj Q.05-25-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Brooke and the service departments did an amazing job fix all of my vehicle’s issues. They were very patient and understanding. Great customer service.

  • Jerry K.05-12-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Jason, Brooke, and David were all extremely helpful, friendly, and professional in every aspect of taking care of our vehicle and me personally. Truly an excellent experience.