Average Score (127 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

127 Ratings

4.7 Average

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  • Aj Q.05-25-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Brooke and the service departments did an amazing job fix all of my vehicle’s issues. They were very patient and understanding. Great customer service.

  • Jerry K.05-12-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Jason, Brooke, and David were all extremely helpful, friendly, and professional in every aspect of taking care of our vehicle and me personally. Truly an excellent experience.

  • Jackie W.05-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    It needed a steering rack and none are available. poor way to run a car business. Its my 4th Atlas and I'll be looking at different brands next time.

  • Ben E.04-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Fast and helpful service. Really appreciated it.

  • Frank S.04-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Cornelia M.04-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Very satisfied with service received. Friendly staff

  • Glenn R.04-13-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Our salesman was very easy to communicate with, answered all our questions. We love our purchase

  • Brigetta P.04-12-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Deidre K.04-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Kelly always takes good care of me! She always let's me know what's going on.

  • Thomas N.04-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024